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im-security-165-administrators-help-imsec-configuring-co_002
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Configuring Content Filtering
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This chapter explains how to configure the Content Filtering feature for File Transfer Scans and Instant Message Scans.
Topics include:
About Content Filtering
Enabling Content Filtering Rules
Configuring a Content Filtering Rule
Editing a Content Filtering Rule
Table of Contents
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Title
Content
Configuring Content Filtering
This chapter explains how to configure the Content Filtering feature for File Transfer Scans and Instant Message Scans.
Topics include:
About Content Filtering
Enabling Content Filtering Rules
Configuring a Content Filtering Rule
Editing a Content Filtering Rule
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services?","url":"im-security-165-administrators-help-which-account-is-use"},{"title":"What do I do if the “Trend Micro IM Security Server” service is unable to start successfully?","url":"im-security-165-administrators-help-what-do-i-do-if-the-"},{"title":"How do I change the account used to start the IM Security services?","url":"im-security-165-administrators-help-how-do-i-change-the-"}]},{"title":"Registration and Activation","url":"im-security-165-administrators-help-registration-and-act","children":[{"title":"Where can I get a Registration Key or Activation Code?","url":"im-security-165-administrators-help-where-can-i-get-a-re"}]},{"title":"Contacts","url":"im-security-165-administrators-help-contacts","children":[{"title":"What is the \"Selected List\"?","url":"im-security-165-administrators-help-what-is-the-selected"},{"title":"What is the \"Exempted List\"?","url":"im-security-165-administrators-help-what-is-the-exempted"}]},{"title":"Administration","url":"im-security-165-administrators-help-administration","children":[{"title":"How does IM Security send notifications to network/mail administrators and contacts?","url":"im-security-165-administrators-help-how-does-product-sho_001"},{"title":"How does IM Security populate the Server Management list?","url":"im-security-165-administrators-help-how-does-product-sho"},{"title":"Can I replicate my local IM Security server settings to another server(s)? If so, how?","url":"im-security-165-administrators-help-can-i-replicate-my-l"},{"title":"What are the web protocols that IM Security supports?","url":"im-security-165-administrators-help-what-are-the-web-pro"},{"title":"In which folder can I locate IM Security after registering to the Trend Micro Control Manager server?","url":"im-security-165-administrators-help-in-which-folder-can-"}]}]}]},{"title":"Technical support","url":"im-security-165-administrators-help-technical-support","children":[{"title":"Troubleshooting resources","url":"im-security-165-administrators-help-troubleshooting-reso","children":[{"title":"Using the support portal","url":"im-security-165-administrators-help-using-the-support-po"},{"title":"Threat encyclopedia","url":"im-security-165-administrators-help-threat-encyclopedia"}]},{"title":"Contacting Trend Micro","url":"im-security-165-administrators-help-contacting-trend-mic","children":[{"title":"Speeding up the support call","url":"im-security-165-administrators-help-speeding-up-the-supp"}]},{"title":"Sending suspicious content to Trend Micro","url":"im-security-165-administrators-help-sending-suspicious-c","children":[{"title":"Email Reputation Services","url":"im-security-165-administrators-help-email-reputation-ser"},{"title":"File Reputation Services","url":"im-security-165-administrators-help-file-reputation-serv"},{"title":"Web Reputation Services","url":"im-security-165-administrators-help-web-reputation-servi"}]},{"title":"Other resources","url":"im-security-165-administrators-help-other-resources","children":[{"title":"Download center","url":"im-security-165-administrators-help-download-center"}]}]}]},{"title":"Appendices","url":"im-security-165-administrators-help-imsec-appendices","children":[{"title":"Performance Counters","url":"im-security-165-administrators-help-imsec-performance-co","children":[{"title":"Real-time Scan Performance Counters","url":"im-security-165-administrators-help-real-time-scan-perfo"},{"title":"Virus Scan Performance Counters","url":"im-security-165-administrators-help-virus-scan-performan"},{"title":"File Blocking Performance Counters","url":"im-security-165-administrators-help-file-blocking-perfor"},{"title":"Content Filtering Performance Counters","url":"im-security-165-administrators-help-content-filtering-pe"},{"title":"Web Reputation Performance Counters","url":"im-security-165-administrators-help-web-reputation-perfo"},{"title":"Data Loss Prevention Performance Counters","url":"im-security-165-administrators-help-data-loss-prevention"},{"title":"Directory Service Access Performance Counters","url":"im-security-165-administrators-help-directory-service-ac"},{"title":"Instant Messaging Hook Module Performance Counters","url":"im-security-165-administrators-help-instant-messaging-ho"},{"title":"File Transfer Hook Module Performance Counters","url":"im-security-165-administrators-help-file-transfer-hook-m"},{"title":"Session Management Performance Counters","url":"im-security-165-administrators-help-session-management-p"},{"title":"Disclaimer Performance Counters","url":"im-security-165-administrators-help-disclaimer-performan"}]},{"title":"IM Security and Control Manager Logs and Actions Comparison","url":"im-security-165-administrators-help-imsec-product-short-_001","children":[{"title":"IM Security and Control Manager Logs and Actions","url":"im-security-165-administrators-help-imsec-product-short-","children":[{"title":"Virus Scan and Additional Threats","url":"im-security-165-administrators-help-imsec-virus-scan-and"},{"title":"File Blocking, Content Filtering, and Data Loss Prevention for File Transfers and Instant Messages","url":"im-security-165-administrators-help-imsec-file-blocking-"},{"title":"Web Reputation","url":"im-security-165-administrators-help-imsec-web-reputation"}]}]},{"title":"Glossary","url":"im-security-165-administrators-help-imsec-glossary"}]}]
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